PRIVACY POLICY

The controller responsible for data processing is:

Jasmin Schuster
Conradtystr. 3
83059 Kolbermoor
Germany
service@esmina.de

We appreciate your interest in our online shop. Protecting your privacy is very important to us. Below, we provide detailed information about how we handle your data.

1. Access data and hosting

You can visit our website without providing any personal information. Each time you access a page, the web server automatically saves a server log file containing information such as the name of the requested file, your IP address, the date and time of access, the amount of data transferred, and the requesting provider (access data), thus documenting the access. This access data is evaluated solely for the purpose of ensuring the smooth operation of the website and improving our services. This serves our legitimate interest in the correct presentation of our website, which outweighs any conflicting interests, pursuant to Art. 6 Para. 1 Sentence 1 lit. f GDPR. All access data is deleted no later than seven days after the end of your visit to our website.

Hosting

The services for hosting and displaying this website are partly provided by our service providers as part of data processing on our behalf. Unless otherwise stated in this privacy policy, all access data and all data collected via forms provided on this website are processed on their servers. For questions about our service providers and the basis of our cooperation with them, please contact us using the contact details provided in this privacy policy.

Our service providers are located and/or use servers in countries outside the EU and the EEA. These countries do not have an adequacy decision from the European Commission. Our cooperation with them is based on standard data protection clauses issued by the European Commission.

2. Data processing for contract fulfillment, contacting customers and when opening a customer account

We collect personal data when you voluntarily provide it to us as part of your order or when contacting us (e.g., via contact form or email). Required fields are marked as such because we absolutely need this data to process your order or your inquiry, and you cannot submit your order or contact request without providing it. The specific data collected is evident from the respective input forms. We use the data you provide for contract processing and handling your inquiries in accordance with Article 6 Paragraph 1 Sentence 1 Letter b GDPR.
If you have given your consent pursuant to Art. 6 para. 1 sentence 1 lit. a GDPR by choosing to open a customer account, we will use your data for the purpose of opening the customer account. Further information on the processing of your data, in particular its transfer to our service providers for the purpose of order, payment, and shipping processing, can be found in the following sections of this privacy policy. After complete fulfillment of the contract or deletion of your customer account, your data will be restricted from further processing and deleted after the expiry of the statutory retention periods under tax and commercial law pursuant to Art. 6 para. 1 sentence 1 lit. c GDPR, unless you have expressly consented to further use of your data pursuant to Art. 6 para. 1 sentence 1 lit. a GDPR or we reserve the right to use your data beyond this scope, which is permitted by law and about which we inform you in this policy. You can delete your customer account at any time, either by sending a message to the contact address described in this privacy policy or by using the corresponding function in your customer account.

Use of the phone number for SMS communication
If you provide your phone number, we will use it to send you SMS messages regarding your order or other important notifications. The legal basis for this processing is your voluntary consent pursuant to Art. 6 para. 1 lit. a GDPR.
You can withdraw your consent at any time by sending a message to service@esmina-deluxe-wear.com or by unsubscribing from the SMS via the link provided in the message.
Your phone number will be used exclusively for sending SMS messages and will not be passed on to third parties unless this is necessary for the provision of the service (e.g. an SMS service provider).

• Storage period: The phone number will only be stored for as long as is necessary for communication.
• Data is shared with the service provider Klaviyo.
• Right of withdrawal You can withdraw your consent at any time by sending a message to service@esmina-deluxe-wear.com or by unsubscribing from the SMS via the link provided in the message.

Data sharing for age verification purposes

If your order includes goods whose sale is subject to age restrictions, we use a reliable procedure involving personal identity and age verification to ensure that the purchaser has reached the required minimum age. For this purpose, we use the SCHUFA Identity Check on our website. This service is operated by SCHUFA Holding AG, Kormoranweg 5, 65201 Wiesbaden, Germany (hereinafter: SCHUFA).
To ensure the required minimum age, certain personal data (e.g., name, address, and date of birth) will be transmitted to SCHUFA Holding AG. An identity check will then be carried out using Q-Bit, which has been positively evaluated by the Commission for the Protection of Minors in the Media (KJM) for age verification purposes. The data transfer to SCHUFA, in accordance with Article 6 Paragraph 1 Sentence 1 Letter f of the GDPR, serves our overriding legitimate interests in ensuring compliance with youth protection laws and the legal provisions for youth protection. No credit check will be performed in this context.

3. Data processing for the purpose of order fulfillment

For the purpose of fulfilling the contract in accordance with Art. 6 para. 1 sentence 1 lit. b GDPR, we will pass on your data to the shipping service provider commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods.

Data transfer to shipping service providers for the purpose of shipping notification

If you have given us your express consent during or after your order, we will, on the basis of this consent and in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR, pass on your email address and telephone number to the selected shipping service provider so that they can contact you before delivery for the purpose of delivery notification or coordination.
You can withdraw your consent at any time by contacting us using the contact details provided in this privacy policy or directly with the shipping provider at the contact address listed below. After you withdraw your consent, we will delete the data you provided for this purpose, unless you have expressly consented to further use of your data or we reserve the right to use your data for other purposes permitted by law, which we will inform you about in this policy.

DHL Parcel GmbH
Sträßchensweg 10
53113 Bonn
Germany

4. Data processing for payment processing

When processing payments in our online shop, we work together with the following partners: technical service providers, credit institutions, payment service providers.

4.1 Data processing for transaction processing

Depending on the payment method selected, we will forward the data necessary for processing the payment transaction to our technical service providers, who act as data processors on our behalf, or to the commissioned credit institutions or the selected payment service provider, insofar as this is necessary for processing the payment. This serves the purpose of fulfilling the contract pursuant to Art. 6 para. 1 sentence 1 lit. b GDPR. In some cases, the payment service providers collect the data required for processing the payment themselves, e.g., on their own website or via technical integration in the ordering process. In this respect, the data protection policy of the respective payment service provider applies.
If you have any questions about our payment processing partners and the basis of our cooperation with them, please contact us using the contact details provided in this privacy policy.

4.2 Data processing for the purpose of fraud prevention and optimization of our payment processes

Where necessary, we provide our service providers with additional data, which they, as our data processors, use together with the data required for processing the payment for the purposes of fraud prevention and optimizing our payment processes (e.g., invoicing, processing disputed payments, supporting accounting). This serves our legitimate interests, which, in accordance with Article 6(1)(f) GDPR, override any conflicting interests, in protecting ourselves against fraud and in efficient payment management.

4.3 Credit check

If we provide services in advance (for purchases on account), we obtain identity and credit information from specialized service providers (credit agencies). For this purpose, we transmit your personal data required for a credit check to:

SCHUFA Holding AG
Cormorant Trail 5
65201 Wiesbaden
Germany

Tesch mediafinanz GmbH
White width 5
49084 Osnabrück
Germany

CRIF Bürgel GmbH
Radlkoferstraße 2
81373 Munich
Germany

Deltavista GmbH
Freisinger Landstraße 74
80939 Munich
Germany

arvato infoscore GmbH
Rheinstraße 99
76532 Baden-Baden
Germany

Creditreform Boniversum GmbH
Hellersbergstraße 11
41460 Neuss
Germany

This serves to protect our overriding legitimate interests, as defined in Article 6(1)(f) GDPR, in assessing the creditworthiness and willingness to pay of our potential customers prior to entering into a contract and thus avoiding payment defaults. This processing is also necessary for entering into the contract, as defined in Article 22(2)(a) GDPR. Appropriate measures to protect your rights, freedoms, and legitimate interests are taken into account. You have the right to express your views and contest the decision by contacting us using the contact details provided in this privacy policy. After the contract has been fully executed, your data processed for this purpose will be deleted, unless you have expressly consented to further use of your data or we reserve the right to use your data beyond this scope, which is permitted by law and about which we inform you in this policy.

4.4 Identity and credit check when selecting Klarna payment services

Klarna Direct Debit, Purchase on Account via Klarna
If you choose to use the payment services of Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden (hereinafter referred to as Klarna), we ask for your consent pursuant to Art. 6 para. 1 sentence 1 lit. a GDPR to transfer the data necessary for processing the payment and for an identity and credit check to Klarna. In Germany, the data used for the identity and credit check may be those specified in the [relevant legislation/regulation]. Privacy Policy Credit reference agencies named by Klarna are used. Klarna uses the information obtained about the statistical probability of payment default to make a balanced decision regarding the establishment, execution, or termination of the contractual relationship. You can revoke your consent at any time by contacting us using the contact details provided in this privacy policy. This may result in us no longer being able to offer you certain payment options. You can also revoke your consent to this use of your personal data directly with Klarna at any time.

4.5 Use of debt collection agencies

We will forward your data to a commissioned debt collection agency (Klarna Bank AB, Sveavägen 46, 111 34 Stockholm, Sweden) if our payment claim remains unpaid despite prior reminders. In this case, the debt collection agency will collect the claim directly. This serves the purpose of fulfilling the contract pursuant to Art. 6 para. 1 sentence 1 lit. b GDPR and safeguarding our overriding legitimate interests in the effective assertion and enforcement of our payment claim pursuant to Art. 6 para. 1 sentence 1 lit. f GDPR.

5. Advertising via email, post

5.1 Email newsletter with registration

When you subscribe to our newsletter, we use the data required for this purpose or data you have separately provided to send you our email newsletter regularly based on your consent pursuant to Art. 6 para. 1 sentence 1 lit. a GDPR. You can unsubscribe from the newsletter at any time by sending a message to the contact details provided below or by using the unsubscribe link in the newsletter. After unsubscribing, we will delete your email address from the mailing list unless you have expressly consented to further use of your data pursuant to Art. 6 para. 1 sentence 1 lit. a GDPR or we reserve the right to further data processing as permitted by law, about which we inform you in this privacy policy.

5.2 Newsletter distribution

The newsletter may also be sent by our service providers as part of processing on our behalf. If you have any questions about our service providers and the basis of our cooperation with them, please contact us using the contact details provided in this privacy policy.

5.3 Sending feedback requests via email

If you have given us your explicit consent in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR during or after your order, we will use your email address to request a review of your order via our rating system. This consent can be revoked at any time by contacting us using the contact details provided in this privacy policy or via a dedicated link in the review request.

The review requests may also be sent by our service providers as part of processing on our behalf. If you have any questions about our service providers and the basis of our cooperation with them, please contact us using the contact details provided in this privacy policy.

5.4 Postal advertising and your right to object

Furthermore, we reserve the right to use your first and last name as well as your postal address for our own advertising purposes, e.g., to send you interesting offers and information about our products by mail. This serves our legitimate interest in contacting our customers for advertising purposes, which outweighs your interests in accordance with Art. 6 Para. 1 Sentence 1 lit. f GDPR. You can object to the storage and use of your data for these purposes at any time by contacting us using the contact details provided in this privacy policy.

6. Cookies and other technologies

6.1 General Information

To make your visit to our website more attractive and to enable the use of certain functions, we use various technologies, including so-called cookies, on different pages. Cookies are small text files that are automatically stored on your device. Some of the cookies we use are deleted after the end of your browser session, i.e., after you close your browser (session cookies). Other cookies remain on your device and allow us to recognize your browser on your next visit (persistent cookies).
We use technologies that are essential for the use of certain functions of our website (e.g., the shopping cart function). These technologies collect and process your IP address, the time of your visit, device and browser information, and information about your use of our website (e.g., information about the contents of your shopping cart). This processing is based on our overriding legitimate interests in optimizing the presentation of our offerings, in accordance with Article 6(1)(f) of the GDPR.

Furthermore, we use technologies to fulfill our legal obligations (e.g., to be able to demonstrate consent to the processing of your personal data) as well as for web analytics and online marketing. You can find further information on this, including the respective legal basis for data processing, in the following sections of this privacy policy.

You can find the cookie settings for your browser at the following links: Microsoft Edge™ / Safari™ / Chrome™ / Firefox™ / Opera™

If you have consented to the use of these technologies in accordance with Article 6(1)(a) GDPR, you can withdraw your consent at any time by contacting us using the contact details provided in the privacy policy. Alternatively, you can also follow this link: GDPR Legal Cookie. Please note that if you do not accept cookies, the functionality of our website may be limited.

6.2 Cookiebot Consent Management Platform

On our website, we use Cookiebot to inform you about the cookies and other technologies we use, and to obtain, manage, and document your consent, where required, to the processing of your personal data by these technologies. This is necessary, in accordance with Article 6(1)(c) GDPR, to fulfill our legal obligation under Article 7(1) GDPR to be able to demonstrate your consent to the processing of your personal data. Cookiebot is a service provided by Cybot A/S, Havnegade 39, 1058 Copenhagen, Denmark, which processes your data on our behalf.
After you submit your cookie consent on our website, the Cookiebot web server stores your anonymized IP address, the date and time of your consent, browser information, the URL from which the consent was sent, information about your consent preferences, and an anonymous random key. A cookie is also set that contains the information about your consent preferences and the key. Your data will be deleted after twelve months unless you have expressly consented to further use of your data in accordance with Article 6 Paragraph 1 Sentence 1 Letter a GDPR, or unless we reserve the right to use your data beyond this period, which is legally permitted and about which we inform you in this declaration.

7. Use of cookies and other technologies for web analytics and advertising purposes

If you have given your consent pursuant to Art. 6 para. 1 sentence 1 lit. a GDPR, we use the following cookies and other third-party technologies on our website. The data collected in this context will be deleted once the purpose for which it was collected has ceased and we have discontinued using the respective technology. You can withdraw your consent at any time with effect for the future. Further information on your options for withdrawing your consent can be found in the section "Cookies and other technologies". Further information, including the basis of our cooperation with the individual providers, can be found under the respective technologies. If you have any questions about the providers and the basis of our cooperation with them, please contact us using the contact details provided in this privacy policy.

7.1 Use of Google services

We use the following technologies from Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland (“Google”). The information about your use of our website that is automatically collected by Google technologies is generally transmitted to and stored on a server of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. The European Commission has not issued an adequacy decision for the USA. Our cooperation with them is based on standard data protection clauses issued by the European Commission. If your IP address is collected via Google technologies, it is shortened before being stored on Google's servers by activating IP anonymization. Only in exceptional cases will the full IP address be transmitted to a Google server and shortened there. Unless otherwise stated for the individual technologies, data processing is based on a joint controllership agreement pursuant to Article 26 GDPR. You can find further information about data processing by Google in the [link to Google's privacy policy]. Google's privacy policy .

Google Analytics

For website analysis purposes, Google Analytics automatically collects and stores data (IP address, time of visit, device and browser information, and information about your use of our website), from which user profiles are created using pseudonyms. Cookies may be used for this purpose. Your IP address is generally not combined with other Google data. Data processing is based on a data processing agreement with Google.

For the purpose of optimizing the marketing of our website, we have Data sharing settings for "Google products and services" This is activated. This allows Google to access the data collected and processed by Google Analytics and subsequently use it to improve Google services. The data sharing with Google under these data sharing settings is based on an additional agreement between data controllers. We have no control over the subsequent data processing by Google.

We also use the extension function of Google Analytics to create and conduct tests. Google Optimize .

Google Ads

For advertising purposes in Google search results and on third-party websites, the so-called Google is used when you visit our website. Remarketing A cookie is set that automatically enables interest-based advertising by collecting and processing data (IP address, time of visit, device and browser information, and information about your use of our website) using a pseudonymous cookie ID and based on the pages you visit. Further data processing only takes place if you have activated the "personalized advertising" setting in your Google account. If you are logged into Google during your visit to our website, Google uses your data together with Google Analytics data to create and define target audience lists for cross-device remarketing.

We use Google Ads for website analysis and event tracking. Conversion Tracking Your subsequent usage behavior if you arrived at our website via a Google Ads advertisement. Cookies may be used for this purpose, and data (IP address, time of visit, device and browser information, as well as information about your use of our website based on events we define, such as visiting a page or subscribing to a newsletter) may be collected, from which usage profiles are created using pseudonyms.

Google Maps

For the visual display of geographical information, Google Maps collects data about your use of the map functions, in particular your IP address and location data, transmits this data to Google, and Google then processes it. We have no influence on this subsequent data processing.

YouTube Video Plugin

To integrate third-party content, data (IP address, time of visit, device and browser information) is collected via the YouTube video plugin in the extended privacy mode we use, transmitted to Google and subsequently processed by Google, only if you play a video.

7.2 Use of Microsoft services for web analytics and advertising purposes

We use the following technologies from Microsoft Ireland Operations Ltd., One Microsoft Place, South County Business Park, Leopardstown, Dublin 18, D18 P521, Ireland (“Microsoft”). Data processing is based on a joint controllership agreement pursuant to Article 26 GDPR. The information about your use of our website that is automatically collected by Microsoft technologies is generally transferred to and stored on a server of Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA. The European Commission has not issued an adequacy decision for the USA. Our cooperation with them is based on standard contractual clauses for data protection issued by the European Commission. You can find further information about data processing by Microsoft in the [link to Microsoft's privacy policy]. Microsoft's privacy policy .

Microsoft Advertising

For advertising purposes in Bing, Yahoo and MSN search results, as well as on third-party websites, the so-called Microsoft Advertising is used when you visit our website. Remarketing A cookie is set that automatically enables interest-based advertising through the collection and processing of data (IP address, time of visit, device and browser information, and information about your use of our website) and by means of a pseudonymous cookie ID and based on the pages you have visited.

We use Microsoft Advertising for website analytics and event tracking. Universal Event Tracking (UET) Your subsequent usage behavior if you accessed our website via a Microsoft Advertising ad. Cookies may be used for this purpose, and data (IP address, time of visit, device and browser information, and information about your use of our website based on events we define, such as visiting a page or subscribing to a newsletter) may be collected. Usage profiles are created from this data using pseudonyms. If your internet-enabled devices are linked to your Microsoft account and you have not deactivated the "Interest-based advertising" setting in your Microsoft account, Microsoft can generate reports on usage behavior (especially cross-device user numbers), even if you switch devices, so-called "cross-device tracking." We do not process any personal data in this context; we only receive statistics generated by Microsoft UET.

7.3 Use of Facebook services

Use of Facebook Pixel

We use the Facebook Pixel within the framework of the technologies described below. Facebook Ireland Ltd. , 4 Grand Canal Square, Dublin 2, Ireland (“Facebook”). The Facebook Pixel automatically collects and stores data (IP address, time of visit, device and browser information, and information about your use of our website based on events we define, such as visiting a page or subscribing to a newsletter) from which user profiles are created using pseudonyms. As part of the so-called extended matching process, additional hashed information is collected and stored for matching purposes, which can be used to identify individuals (e.g., names, email addresses, and telephone numbers). For this purpose, the Facebook Pixel automatically sets a cookie when you visit our website, which automatically enables the recognition of your browser when you visit other websites using a pseudonymous cookie ID. Facebook will combine this information with other data from your Facebook account and use it to compile reports on website activity and to provide other services related to website usage, in particular personalized and group-based advertising.
The information about your use of our website that is automatically collected by Facebook technologies is generally transmitted to and stored on a server of Facebook, Inc., 1601 Willow Road, Menlo Park, California 94025, USA. The European Commission has not issued an adequacy decision for the USA. Insofar as the data transfer to the USA falls under our responsibility, our cooperation is based on standard data protection clauses issued by the European Commission. Further information about data processing by Facebook can be found in Facebook's privacy policy. Facebook .

Facebook Analytics

Facebook Analytics uses data collected via the Facebook Pixel to generate statistics on visitor activity on our website. This data processing is based on a data processing agreement with Facebook. The analysis of this data serves to optimize the presentation and marketing of our website.

Facebook Ads

We advertise this website on Facebook and other platforms using Facebook Ads. We determine the parameters of each advertising campaign. Facebook is responsible for the precise implementation, in particular the decision regarding the placement of ads for individual users. Unless otherwise stated for the specific technologies, data processing is based on an agreement between joint controllers pursuant to Article 26 GDPR. This joint controllership is limited to the collection of data and its transmission to Facebook Ireland. Subsequent data processing by Facebook Ireland is not covered by this agreement.

Based on the statistics about visitor activity on our website generated via Facebook Pixel, we operate via Facebook Custom Audience Group-based advertising on Facebook is carried out by defining the characteristics of the respective target group. Within the framework of the extended data matching process used to determine the respective target group, Facebook acts as our data processor.

Based on the pseudonymous cookie ID set by the Facebook Pixel and the data collected about your usage behavior on our website, we operate via Facebook Pixel Remarketing Personalized advertising.

Via Facebook Pixel Conversions For web analytics and event tracking, we measure your subsequent user behavior if you have reached our website via a Facebook Ads advertisement. This data processing is based on a data processing agreement with Facebook.

7.4 Other providers of web analytics and online marketing services

Use of the Pinterest tag for web analytics and advertising purposes

For web analytics and advertising purposes on Pinterest and on third-party websites, technologies from [company name] are used when you visit our website. Pinterest Europe Ltd. , Palmerston House, 2nd Floor, Fenian Street, Dublin 2, Ireland (“Pinterest”) automatically enables interest-based advertising by collecting and processing data (IP address, time of visit, device and browser information, and information about your use of our website based on events we define, such as visiting a website or subscribing to a newsletter) and using a pseudonymous cookie ID and based on the pages you visit. Usage profiles are created from the collected data using pseudonyms. Pinterest will combine this information with other data from your Pinterest account and use it to compile reports on website activity and to provide other services related to website usage. We have no influence on the data processing by Pinterest and only receive statistics generated by the Pinterest tag. This allows us to measure your subsequent usage behavior for website analysis and event tracking if you have reached our website via a Pinterest advertisement. The information automatically collected by Pinterest is generally transferred to and stored on a server of Pinterest, Inc., 505 Brannan St., San Francisco, CA 94107, USA. The European Commission has not issued an adequacy decision for the USA. Our cooperation with them is based on standard data protection clauses issued by the European Commission. Data processing is carried out on the basis of a joint controllership agreement pursuant to Article 26 GDPR.

Using Amazon services for online marketing

About the advertising partner We market advertising space for third-party advertisers on Amazon Europe Core S.à.rl , 5 Rue Plaetis, L-2338 Luxembourg ("Amazon"). These advertisements are displayed to you at various locations on this website. Amazon uses cookies to track the progress of each order and, in particular, to verify that you clicked on the respective advertisement and subsequently ordered the product. For this purpose, data (IP address, time of visit, device and browser information, and information about your use of our website) is collected, transmitted to Amazon, and processed by Amazon. We have no influence over this data processing. The data processing is based on a joint controllership agreement pursuant to Article 26 of the GDPR. The information about your use of our website that Amazon automatically collects is generally transferred to and stored on a server of Amazon, Inc., 410 Terry Ave. North, Seattle, WA 98109-5210, USA. The European Commission has not issued an adequacy decision for the USA. Our cooperation with them is based on standard data protection clauses of the European Commission.

Use of the Vimeo video plugin to embed third-party content

Third-party content is integrated via the video plugin from Vimeo Vimeo LLC, 555 West 18th Street, New York, NY 10011, USA (“Vimeo”) collects data (IP address, time of visit, device and browser information), transmits it to Vimeo, and Vimeo then processes it. This data processing is based on a joint controllership agreement pursuant to Article 26 of the GDPR. Google Analytics is automatically integrated into the Vimeo video plugin. For the purpose of website analysis, Google Analytics automatically collects and stores data (IP address, time of visit, device and browser information, and information about your use of our website), from which user profiles are created using pseudonyms. Cookies may be used for this purpose. Google Analytics is a service provided by Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland (“Google”). The information automatically collected by Google about your use of our website is generally transmitted to and stored on a server of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Your IP address is shortened before being stored on Google's servers by activating IP anonymization. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. We have no influence on or access to data processing by Vimeo, including the settings and results of Google Analytics. The European Commission has not issued an adequacy decision for the USA. Our cooperation with them is based on standard data protection clauses issued by the European Commission.

Live chat tool Zendesk

If you use the live chat tool to get in touch Zendesk When you use this tool, the data you voluntarily enter (name, email address, message) will be processed by us in accordance with Article 6 Paragraph 1 Sentence 1 Letter b GDPR for the purpose of responding to your inquiry within the framework of contract processing. Furthermore, the use of this tool serves our legitimate interests in effective and improved customer communication, which outweigh your interests in accordance with Article 6 Paragraph 1 Sentence 1 Letter f GDPR. The data will subsequently be deleted. The live chat tool is provided by Zendesk, Inc., 1019 Market Street, San Francisco, CA 94103, USA, which acts on our behalf. The European Commission has not issued an adequacy decision for the USA. Our cooperation with them is based on standard data protection clauses of the European Commission.

8. Integration of the Trusted Shop Trustbadge

To display our Trusted Shops seal of approval and any collected reviews, as well as to offer Trusted Shops products to buyers after an order, the Trusted Shops Trustbadge is integrated on this website.

This serves to protect our overriding legitimate interests in optimal marketing by enabling secure online shopping, in accordance with Art. 6 Para. 1 Sentence 1 lit. f GDPR. The Trustbadge and the services advertised with it are offered by Trusted Shops GmbH, Subbelrather Str. 15C, 50823 Cologne, Germany. The Trustbadge is provided by a CDN (Content Delivery Network) provider as part of order processing. Trusted Shops GmbH also uses service providers from the USA. An adequate level of data protection is ensured. You can find further information on data protection at Trusted Shops GmbH here. here .

When the Trustbadge is accessed, the web server automatically saves a server log file containing your IP address, the date and time of access, the amount of data transferred, and the requesting provider (access data), thus documenting the access. Individual access data is stored in a security database for the analysis of security incidents. The log files are automatically deleted no later than 90 days after creation.

Further personal data will be transferred to Trusted Shops GmbH if you decide to use Trusted Shops products after completing an order or if you have already registered to use them. The contractual agreement between you and Trusted Shops applies. For this purpose, personal data is automatically collected from the order data. Whether you, as the buyer, are already registered to use a product is automatically checked using a neutral parameter: your email address hashed via a cryptographic one-way function. Before transmission, the email address is converted into this hash value, which is undecipherable for Trusted Shops. After checking for a match, the parameter is automatically deleted.

This is necessary for the fulfillment of our and Trusted Shops' overriding legitimate interests in providing buyer protection and transactional review services linked to the specific order, in accordance with Art. 6 para. 1 sentence 1 lit. f GDPR. Further details, including information on how to object, can be found in the Trusted Shops privacy policy linked above and in the Trustbadge.

9. Social Media

9.1 Social plugins from Facebook, Twitter, Instagram, Pinterest, Whatsapp

Our website uses social media buttons from social networks. These are simply embedded as HTML links, so no connection is established with the servers of the respective provider when you visit our website. Clicking on one of the buttons opens the website of the respective social network in a new browser window. There you can, for example, click the Like or Share button.

9.2 Our online presence on Facebook, Instagram, YouTube, Pinterest

If you have given your consent to the respective social media operator in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR, your data will be automatically collected and stored when you visit our online presence on the aforementioned social media platforms for market research and advertising purposes. Pseudonymous user profiles will be created from this data. These profiles can be used, for example, to display advertisements both on and off the platforms that are likely to correspond to your interests. Cookies are generally used for this purpose. Detailed information on the processing and use of data by the respective social media operator, as well as contact options and your related rights and settings for protecting your privacy, can be found in the providers' privacy policies linked below. Should you require further assistance, please feel free to contact us.

Facebook This is a service provided by Facebook Ireland Ltd., 4 Grand Canal Square, Dublin 2, Ireland (“Facebook Ireland”). The information automatically collected by Facebook Ireland about your use of our online presence on Facebook is generally transferred to and stored on a server of Facebook, Inc., 1601 Willow Road, Menlo Park, California 94025, USA. The European Commission has not issued an adequacy decision for the USA. Our cooperation with them is based on standard data protection clauses issued by the European Commission. Data processing in connection with visits to a Facebook fan page is based on a joint controllership agreement pursuant to Article 26 GDPR. You can find further information (information on Insights data) here. here .

Instagram This is a service provided by Facebook Ireland Ltd., 4 Grand Canal Square, Dublin 2, Ireland (“Facebook Ireland”). The information automatically collected by Facebook Ireland about your use of our online presence on Instagram is generally transferred to and stored on a server of Facebook, Inc., 1601 Willow Road, Menlo Park, California 94025, USA. The European Commission has not issued an adequacy decision for the USA. Our cooperation with them is based on standard data protection clauses issued by the European Commission. Data processing in connection with visiting an Instagram fan page is based on a joint controllership agreement pursuant to Article 26 GDPR. You can find further information (information on Insights data) here. here .

YouTube This is a service provided by Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland (“Google”). The information automatically collected by Google about your use of our online presence on YouTube is generally transmitted to and stored on a server of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. The European Commission has not issued an adequacy decision for the USA. Our cooperation with them is based on standard data protection clauses issued by the European Commission.

Pinterest This is a service provided by Pinterest Europe Ltd., Palmerston House, 2nd Floor, Fenian Street, Dublin 2, Ireland (“Pinterest”). The information automatically collected by Pinterest about your use of our online presence on Pinterest is generally transmitted to and stored on a server of Pinterest, Inc., 505 Brannan St., San Francisco, CA 94107, USA. The European Commission has not issued an adequacy decision for the USA. Our cooperation with them is based on standard data protection clauses issued by the European Commission.

10. Contact options and your rights

As an affected party, you have the following rights:

• In accordance with Article 15 GDPR, you have the right to request information about your personal data processed by us to the extent specified therein;
• In accordance with Article 16 GDPR, you have the right to request the immediate rectification of inaccurate personal data or the completion of incomplete personal data stored by us;
• In accordance with Article 17 of the GDPR, you have the right to request the erasure of your personal data stored by us, unless further processing is necessary.
  • to exercise the right to freedom of expression and information;
  • to fulfill a legal obligation;
  • for reasons of public interest or
  • necessary for the establishment, exercise or defense of legal claims;
• According to Article 18 GDPR, you have the right to request the restriction of the processing of your personal data, insofar as
  • the accuracy of the data is disputed by you;
  • the processing is unlawful, but you object to its deletion;
  • we no longer need the data, but you require it for the establishment, exercise or defense of legal claims or
  • You have objected to the processing pursuant to Article 21 GDPR;
• In accordance with Article 20 GDPR, you have the right to receive your personal data that you have provided to us in a structured, commonly used and machine-readable format or to request its transmission to another controller;
• According to Article 77 of the GDPR, you have the right to lodge a complaint with a supervisory authority. Generally, you can contact the supervisory authority of your habitual residence, your place of work, or the location of our company headquarters.

If you have any questions about the collection, processing or use of your personal data, for information, correction, restriction or deletion of data, as well as for the revocation of granted consent or objection to a specific use of data, please contact us directly using the contact details in our legal notice.

Right to object To the extent that we process personal data as explained above to protect our overriding legitimate interests within the framework of a balancing of interests, you may object to this processing with effect for the future. If the processing is for direct marketing purposes, you may exercise this right at any time as described above. If the processing is for other purposes, you only have a right to object if there are grounds relating to your particular situation. After you exercise your right to object, we will no longer process your personal data for these purposes unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves the establishment, exercise or defense of legal claims. This does not apply if the processing is for direct marketing purposes. In that case, we will no longer process your personal data for this purpose.

Privacy Policy created with the Trusted Shops Legal text writer in cooperation with FÖHLISCH Lawyers .